1. Registration and account activation
Q: Can I order without registration ?
A: No, sorry. Due to EU regulations and safety reasons, orders and payments must be registered. Plese, read REGULATIONS - "Registration in the online shop Lotharek`s Lair" chapter. Customer`s account is strictly bonded to mail address as database unique record. It means You shall not have two accounts with the same mail addresses.
Lotharek cannot / will not / change customer`s data; Only customer can do it.
Q: Can I change my delivery address ?
A: Due to legal aspects, postage costs calculation and fraud protection, i have introduced some simple rules:
Q: I tried to register in your website but I guess that something went wrong because I cannot log in. I always get a message saying that my account is not activated. I tried the password reset process but nothing changed.
A: After registration at my www, mail is sent from NOREPLY@LOTHAREK.PL to Your email address with activation link:
PLEASE USE IT BEFORE FIRST LOG IN.
This is only way, I`m sure You receive mails from me. It is very important for our communication, as mails are sent to customer at every stage of order`s realization: payment received, order sent, order cancelled, etc.
Q: I have not received mail with ACTIVATION LINK
A: There may be few reason You do not get mails from me
Q: Can You send me the password I have forgotten ?
A: Due to safety reasons, passwords are not stored by Lotharek`s Lair database. I will not help You to recover it. Please, use button FORGOTTEN PASSWORD at LOG IN page. RECOVERY message will be sent to registered mail address, after proper data input in query from.
2: What are accepted payment methods ?
“Lotharek`s Lair” is accepting PAYPAL INSTANT PAYMENTS and BANK MONEY TRANSFER.
3:When will my order be sent ?
4. How will my order be sent? How much costs postage ? How long will that take ?
Postage cost is summary of number and weight of items. Shop summarizes weight of items and their quantity at checkout and during ordering. At checkout, available postal options will be shown:
5: What does it mean PREORDERING ?
PREORDERING means, that I`m already in phase of late tests of new device. It is not available at the moment of preordering. All tests, pcb mods or circuit improvement take time, a lot of time and money. I`m very glad for trust from customers that make preorders - they do get better prices anyway. Final price will be always 10-15% higher. State of development of particular device may always be checked at item`s subpage.
6. Non standart items or modifications.
All products are SOLD as they are. I do not take any special requirments orders. In my offer are only devices listed at my shop. No more, no less.
7. Please, send me for free your product, i will describe it at my blog/www/social media etc..
Let me work and supply best of me. This is my hobby I devoted 20 years of my life and I`m not representnig billion dollar company. I`m just retro fan as You are.
and parcel is not marked as SENT i will refund immedietally, so You can order again.