Regulations


 

 

COMPANIES / BUSINESS CUSTOMERS - Please, do not use online shop 


please contact me using CONTACT FORM selecting COMPANY/BUSINESS PURCHASE 

 

From January 2017  i can offer PAYPAL/MONEY TRANSFER PAYMENTS 

 

 


 

 

Dear Customer, welcome to my online shop. Below You find some usefull informations about "LOTHAREK"

 

 


COMPANY INFO  
     
  Company name 
LOTHAREK  FHU Przemyslaw Krawczyk
  City    
Świerklaniec
  Post Code 42-622
  Street Oświęcimska 
  House No.
2C /18
  Country Polska/Poland
  VAT EU PL6312246599
  GIOS E0016247W
     
     
Bank account details for EURO PAYMENTS
  IBAN PL 37 1140 2004 0000 3812 0277 6995 
  SWIFT BREXPLPWMBK
  Bank Name mBank S.A. Internet Banking, 90-959 Łódź 2, Skrytka Pocztowa 2108
     
  Bank account details for POLISH ZLOTY PAYMENTS

IBAN PL 38 1140 2004 0000 3602 7498 7789
     
 
 

 

 Frequently asked questions:
 
 
 

1. What is the price of xxxxx in : JENS, USD, PLN....etc ?

  • I have no idea, really. Relations between currencies are changing. PAYPAL makes the most proper calculations.

 

 

2. How can I pay ?

  • I accept PAYPAL and BANK TRANFERS only. 

 

 

3. When will  my order be sent?

  • Orders are dispatched few times a week; almost every second day
  • Orders are sent complete  ONLY

 

 

4. How much is the postage ?

  • Basic postage is 18Euros. For every additional item in basket shop calculates 1Euro more.

 

 

5. Why postage cost is so high ?

  • I used to offer cheaper postage worldwide. Due, to many lost parcels and PAYPAL claims, I was forced not to do it anymore. All parcels are insured, professionally packed and sent ASAP after order. Usually, I do postages 2-3 times a week.

 


6.  How will my order be sent?

  • BASE delivery (18Euro)  price assumes GLOBAL EXPRESS  for countries listed below - delivery time may vary - PLEASE READ THIS
  • BASE delivery (18Euro) price assumes PRIORITAIRE PARCEL for countries not listed below - delivery time may vary  - up to 20-45 work days
  • For countries not in the list - please, consider EMS POSTAGE ADD-ON
  • EU inhabitants, please consider UPS ADD-ON

 

 

Australia

AU 

Belgium UE 

BE

Brasil

BR 

Canada

CA

Croatia

HR 

Czech Repbublic UE 

CZ

Denmark UE 

DK

Finlandia UE 

FI

FranceUE 

FR

GermanyUE 

DE

Great Britain UE 

GB

Hong Kong

HK

Hungary UE 

HU

Iceland

IS

Ireland UE

IE

Israel

IL

Italy UE 

IT

Korea, Democratic People’s Republic of

KP

Latvia UE 

LV

Lithuania UE 

LT

Luksemburg UE 

LU

Malta

MT

Netherlands UE 

NL

New Zealand

NZ

Osterreich UE 

AT

PortugalUE 

PT

Republic of Estonia UE 

EE

Singapore

SG

Slovakia UE 

SK

Słowenia UE 

SI

SpainUE 

ES

Sweden UE 

SE

Switzerland

CH

Turkey

TR

United States of America

USA

 

 

7. What happens after I placed order and paid with PAYPAL ?  (NON UPS add-on customers)

  • After payment received, I start order processing: testing, packing and final weighing
  • When Your order is completed and safely packed , I obtain online postage label , based on Your parcel weight/dimensions
  • In the next step, Your PAYPAL payment is marked as SENT and TRACKING INFO updated.
  • Few seconds later, PAYPAL sends tracking number and carrier informations to Your PAYPAL registered mail address.

 

http://files.lotharek.pl/postage.png

  • Next day, I leave my parcels at my postage box at post office to be processed
  • From this moment, any change or cancellation  of the order is not possible
  • Usually within day,  Your parcel is on the way to You and is visible in tracking system ( http://www.17track.net/en)

 

 

8. What happens after I placed order and paid with BANK TRANSFER ?  (NON UPS add-on customers)

 

  • After payment received, I start order processing: testing Your device, packing and final weighing
  • At this point, I obtain online postage label with tracking number
  • Tracking number is sent to Your mail, supplied with order 
  • Usually within 24 hours Your parcel is on the way to You and is visible in tracking system ( http://www.17track.net/en)

 

 
9. What if my ordered item(s) is not in stock?

  • In the extremely rare occasion an item is out of stock you will be contacted by e-mail with an estimated delivery date.


   
10. Standard Returns

  • I`m  happy to accept standart item returns, if they are returned within 10 days of being received, and providing item has not been used or opened and it is in original condition. Postage for returned items will not be refunded. Device must be sent back with filled RMA form, available HERE in orginal, not open box.  Not sendnig device with mentioned form, may cause customs and identification problems. 


  
11. Faulty Items

  • All products are individually inspected before being dispatched, to ensure items are sent out in perfect condition. In the unlikely event that your item is faulty, please return it to us within 7 days of receipt in its original condition. Upon inspection, we will be happy to replace where possible, or refund you in full if the item is found to be faulty. Device must be sent back with filled RMA form, available HERE. Not sendnig device with mentioned form, may cause customs and identification problems. 

 

 

12. Non standart items or modifications.

  • All products are SOLD as they are. I do not take any special requirments orders. There is ONLY one exception - AKAIs950 mod for Sd floppy Emulator Rev F. Also, in my offer are only devices listed at my shop. No more, no less.

 

  

13. .What does it mean PREORDERING

  • PREORDERING means, that I`m already in phase of late tests of new device. It is not available at the moment of preordering. All tests, pcb mods or circuit improvement take time, a lot of time and money. I`m very glad for trust from customers that make preorders - they do get better prices anyway. Final price will be always 10-15% higher. State of development of particular device may always be checked at item`s subpage. Preodered items are not subject of order cancellation. I try do the best, but sometimes things go wrong somehow.

 

 

14. How can I contact You ?

  • Please, use contact form at top of the page. Choose proper subject and input properly Your data. Me or my cooperatives will contact You asap. If the anwer to Your question is listed in FAQ, You will be redirected to this page.

 

 

 

 

INFORMACJA DLA KLIENTOW Z POLSKI 

 

Ceny w sklepie są podane w Euro.  Prosze sie tym nie zrazać.

 

dla klientow z terenu POLSKI stosuje przelicznik (dotyczy płatnosci przelewem bankowym):

  • wartość zamowienia = EURO x 4,00 pln (pomijamy koszty wysylki naliczane przez sklep)
  • Koszt wysyłki to: 13 PLN-  Paczka Poczta Polska lub 25 PLN- wysylka UPS

 

 

UWAGA:

 

  • Po dokonaniu zamowienia, jesli wybierzesz platnosc przelewemsklep wyśle maila z dokladnymi danymi do przelewu (nr konta w PLN,  kwoty do zapłaty za towar i wysyłkę) 
  • Jeśli wybierzesz płatnosć w systemie PAYPAL, wysylka TYLKO kurierem UPS oraz zwracam 10Euro z kosztow podstawowej wysyłki.
  • Kazdy zakup jest dokumentowany pełną Faktura vat - jesli dane do FV są inne niż dane do wysylki, prosze o kontakt mailowy, uzywajac formularza CONTACT 

 

 

 

 

 

 

 

 

 

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